Privacy Policy | Plumbing Contractor Finder

1. Who we are

Plumbing Contractor Finder (“we,” “us,” or “our”) is a free plumbing referral service for people in the San Antonio, Texas area. The website and service are owned and operated by Altaf Ahmed. We do not perform plumbing work. Calls to this site may be connected to independent third-party plumbing providers.

This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using this website or calling the number listed on it, you agree to this policy.

2. Information we collect

Information you give us. When you call us, we may collect your phone number, your name, your service address or general location, and details about the plumbing issue you describe. If we later add a contact form or email option, any information you submit through it will also be covered by this policy.

Information collected automatically. When you visit the website, standard technical data may be collected by our hosting provider or analytics tools, such as your IP address, browser type, device type, pages viewed, referring website, and the date and time of your visit. This information is generally used in aggregate.

Call data. Our phone system or call-tracking provider may log call details such as the caller’s number, call time and duration. If any call is recorded, you will be told at the start of the call.

3. How we use information

To respond to your request and connect you with an independent plumbing provider.
To operate, maintain and improve the website and our referral service.
To understand how the website is used, and to measure call volume and marketing performance.
To detect and prevent fraud, abuse or misuse of our service.
To comply with legal obligations and enforce our terms.

4. How information is shared

We do not sell your personal information for money. We may share information in these situations:

Independent plumbing providers. When you request a referral, we may share your name, phone number, location and a description of your issue so the provider can contact or assist you. Those providers are independent businesses. They are not employed by or affiliated with us, and their handling of your information is governed by their own privacy practices.
Service providers. We may use vendors for hosting, analytics, telephony and call tracking, who process information on our behalf.
Legal reasons. We may disclose information if required by law, subpoena or legal process, or to protect our rights, safety or property or those of others.
Business changes. If the business is sold or transferred, information may transfer to the new owner.

5. Cookies and analytics

This website may use cookies or similar technologies, including those from analytics and advertising providers, to understand traffic and improve performance. You can control cookies through your browser settings, and you can usually block or delete them. Disabling cookies may affect some features of a site. Some browsers also support signals such as Global Privacy Control, which you can enable to opt out of certain tracking.

6. Third-party links and providers

This website may link to third-party websites. We are not responsible for the content or privacy practices of other sites, and we encourage you to read their policies. Likewise, before authorizing work from any independent provider, you should ask how they handle your personal information.

7. Data retention

We keep personal information only as long as needed for the purposes described in this policy, unless a longer period is required or permitted by law. When information is no longer needed, we delete it or make it anonymous.

8. Security

We use reasonable administrative and technical measures to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your choices and rights

Depending on where you live, including under Texas law, you may have the right to ask whether we hold personal information about you, to request access to or a copy of it, to ask us to correct or delete it, and to opt out of certain uses such as targeted advertising. To make a request, contact us using the details below. We may need to verify your identity before responding. You may also ask us to stop contacting you at any time.

10. Children’s privacy

This website and service are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, contact us and we will delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top shows when it was last revised. Continued use of the website after changes means you accept the updated policy.

12. Contact us

Questions about this Privacy Policy or requests about your information can be directed to Altaf Ahmed, owner of Plumbing Contractor Finder, by phone at (111) 111-1111.

13. Referral service disclaimer

Plumbing Contractor Finder is a free referral service. We do not perform plumbing work ourselves, and this site does not warrant or guarantee any work performed by independent providers. Before authorizing any work, verify the provider’s current licensing and insurance directly with that provider.